My garment is dry clean only so why did the dyes transfer?

Dye transfer typically happens when the lighter color fabric shows transfer from the darker dye. The most common occurrence is with black and white garments. If the darker dyes happen to be soluble in dry cleaning solvent, the dye will transfer onto the lighter fabric. There is no way for a dry cleaner to predict this happening because the dye transfer doesn’t occur until it is already in the dry clean machine. This problem is due to a manufacturer’s defect during production because the textile manufacturer is responsible for making sure the dyes used are colorfast (having color that is resistant to fading or running). If this happens to your garment, we will do our absolute best to reverse the effect, but there is no guarantee of restoring the original look.

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