Category Archives: Blog

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Shelter-In-Place Modified Schedule

*The top post of this page will remain the most current*

combo safety glass

Upcoming Hours Summary:

Friday 4/3/20 – Select Stores (see below) Open 9AM-3PM
Saturday 4/4/20- Select Stores (see below) Open 10AM-2PM
Monday 4/6/20- Select Stores (see below) Open 9AM-3PM
Tuesday 4/7/20- Select Stores (see below) Open 9AM-3PM
Wednesday 4/8/20 – All Stores Closed [Except 5324 Cameron Road – Open 9AM-3PM]

Thursday 4/9/20 – All Stores Closed [Except 5324 Cameron Road – Open 9AM-3PM]

Friday 4/10/20 – Select Stores (see below) Open 9AM-3PM
Saturday 4/11/20- Select Stores (see below) Open 10AM-2PM

 

The schedule at our select OPEN locations is:

Monday, Tuesday, Friday: 9AM-3PM
Wednesday, Thursday: CLOSED [Except 5324 Cameron Road – Open 9AM-3PM] Saturday: 10AM-2PM
Sunday: Closed

 

TURNAROUND TIMES

-Beginning Friday 3/27/20 all dry clean and laundry orders from Friday and Saturday will be ready Monday
-Beginning Monday 3/30/20, all dry clean and laundry orders from Monday and Tuesday will be due Friday.

 

Locations Remaining OPEN During Shelter-In-Place:

11126 Jollyville Rd., Austin TX 78759 | 512-346-8845
7435 Burnet Rd., Austin TX 78757 | 512-454-7425
5324 Cameron Rd., Austin TX 78723 | 512-452-2200
500 W. William Cannon, Austin TX 78745 | 512-462-3868
8400 Brodie Lane, Austin TX 78745 | 512-291-1588
3652 Bee Cave Road, Austin TX 78746 | 512-327-6846
13011 Shops Parkway #200, Bee Cave TX 78738 | 512-263-1588
3810 Gattis School Road, Round Rock TX 78681 | 512-244-3733
900 N. Austin Ave, Georgetown TX 78626 | 512-930-0666

Locations Temporarily CLOSED During Shelter-In-Place:

13492 Research Blvd, Austin TX 78759
12218 Ranch Road 620 N, Austin TX 78750
4005 W. Parmer Ln, Austin TX 78717
3411 N. Lamar Blvd, Austin TX 78705
2614 S. Lamar Blvd, Austin TX 78704
110 N. IH 35, Round Rock TX 78681
850 N. Bell Blvd, Cedar Park TX 78613

 

*These locations will be temporarily closed during the shelter-in-place mandate and monitored regularly for future re-open date.

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Here we have listed original content from our email distributed on 3/24/20

We have several schedule related items to cover and will list them below to make them as clear as possible.

  1. We are OPEN at all locations Wed. 3/25 from 9:00 AM – 3:00 PM for pickups and drop offs. 
  2. We will remain OPEN throughout the ordinance at select locations with modified store hours. Select locations (top of post) will be open Monday, Tuesday, and Friday from 9:00 AM-3:00 PM, and Saturday from 10:00 am-2:00 pm. We will be closed on Wednesdays, Thursdays, and Sundays until the shelter-in-place is lifted.  
  3. Are you closing down permanently? No! No stores are permanently closing. All adjustments to our hours and locations are temporary. Reduced hours and locations will appropriately serve the short-term changes we have all been affected by.
  4. Dry cleaners and laundry mats are considered an essential business according to the shelter-in-place ordinance.  Hours will also be available and posted on Google, our website, and on social media.
  5. Where can I find the most up-to-date information on my store? The newly modified hours are subject to change.  All updates will also be available and posted on Google, our website, and on our social media sites. 
  6. How do I pick up my clothes if my store is temporarily closed? Please make every attempt to pick them up on Wednesday, March 25th, between 9:00 AM-3:00 PM. Items not picked up will be safely held in that location until the shelter-in-place is lifted. In the event of an emergency, please contact us here.  Please keep in mind that these methods of contact will be monitored on a limited basis, and there may be a delayed response. We will do our absolute best to accommodate you.
  7. Do you offer pickup and delivery? Although Rick’s does not have a pick up and delivery option, our sister company, Ian’s Cleaners, offers free pick up and delivery to your home. They offer full service laundry, dry cleaning, and a wash/dry/fold option (replaces “at-home” laundry) for $1.99/lb.  In addition to reducing contact, it is an incredibly convenient service. Orders can be placed online 24/7.
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Meet Cynthia – RICKstar of the Month!


This month we’d like to celebrate Cynthia at our North Lamar location for earning RICKstar of the Month! Cynthia has been a part of our family for 4 years, and she is a joy to be around! She always gives it her all, and we are proud of the effort she continues to give. If you visit our North Lamar store, and want to tell her thank you, please click here to share your feedback!

 

 

 

 

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Meet Luis – RICKstar of the Month!

rickstar of the month january 2020
This month we’d like to celebrate Luis O. for earning RICKstar of the Month! He has been a part of our family for a few years, and has an important role in several stores! He first began at one location, and now is has worked at 13 of our 16 locations as an assistant manager and floater.  We are very appreciative of having him on our team, and he continues to exemplify what it means to be a team player!

 

 

 

 

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Thanks for Being Part of Our Story!

In 1987 we opened the doors to our first location on Burnet Road! We are proud to serve our community as a local business, and got a new mural to celebrate our journey of over 33 years in Austin! Thank you for being part of our story! We also want to highlight a talented local artist, Sarah Blankenship, for her skills in completing this work of art! See more of her work on Instagram @sarahjblankenship_art.

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Best Dry Cleaners in Georgetown

Best Cleaners Georgetown RicksVery proud of our great team in Georgetown for continuing to be a part of the Best of Georgetown winner’s circle! Congratulations to our manager, Rhonda, and her team!

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Best Dry Cleaners in Austin

Thank you Austin for voting Rick’s Cleaners the Best Dry Cleaners & Laundry for the 10th Time!

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Meet Cindy – RICKstar of the Month!

This month we’d like to celebrate Cindy at our South Lamar location for earning RICKstar of the Month! Cindy has been a part of our family for several years, and we are very lucky to get to work with her every day! She always brings positive vibes and is an overall great person to be around. If you visit our South Lamar store, and want to tell her thank you, please click here to share your feedback!

 

 

 

 

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Wash, Dry, and Fold Service

wash dry fold

Did You Know?

 

The average American family does 8-10 loads of laundry per week!? A single load of laundry from start to finish takes an average of 1 hour 27 minutes. How much time could you gain back from outsourcing this chore?

We’re testing out our new Wash, Fold, Dry Service as an option to replace your everyday at-home laundry needs. This service is perfect for t-shirts, socks, towels, etc. It includes washing, drying, and folding your items…just like you do at home. Currently we are offering this service only at our locations at 5324 Cameron Rd (51st/Cameron Road) and 900 N Austin Ave (Georgetown), but since it is quickly becoming very popular, we hope to see the success we need to make it available at all stores!

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Meet Alice – RICKstar of the Month!

This month we’d like to celebrate Alice at our Hill Country Galleria location for earning RICKstar of the Month! We’ve been fortunate to have Alice on our team for over 2 years, and she is as sweet as they come! Alice really deserves this award. She is always willing to help out and do whatever it takes!  If you visit our Hill Country Galleria store, and want to tell her thank you, please click here to share your feedback!

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Meet Marty – RICKstar of the Month!

This month we’d like to celebrate Marty at our Round Rock location for earning RICKstar of the Month! Marty first joined our team in Georgetown before being promoted to manager of our Round Rock location. She’s quickly becoming a customer favorite! If you visit our Round Rock store, and want to tell her thank you, please click here to share your feedback!

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Meet Anna – RICKstar of the Month! (June)

This month we’d like to celebrate Anna at our South Lamar location for earning RICKstar of the Month! Anna has been part of our family for nearly two years, and does a great job of making her customers feel appreciated. She is quick to go above and beyond to help her customers and co-workers!  If you visit our South Lamar store, and want to tell her thank you, please click here to share your feedback!

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Meet Jessica – RICKstar of the Month! (May)

This month we’d like to celebrate Jessica, our West Lake Hills store manager, for earning RICKstar of the Month! Jessica is a wonderful part of our team that brings lots of experience in the industry. She has been part of the Rick’s family for MANY YEARS, and we are very lucky to have her. If you visit our West Lake Hills store and want to tell her thank you, please click here to share your feedback!

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Spring Cleaning Household Items – Have You Done It?

Open those windows and let the sun shine in! But be careful where those rays go because they could fade some of the more integral parts of your home environment.

 

Sometimes we forget about some of the household items that blend into our homes so well that they become a part of the scenery. These items collect dust and dirt and become damaged, faded or discolored in their relative inactivity. Since we see them everyday, gradual changes happen without our noticing. Then, one day, the realization sets in and our perception of the item’s value sinks.

 

Guest room items are often overlooked, as many comforters on guest room beds become sun faded from being in direct sunlight. Draperies, upholstery, rugs, and pillows all fade into the background. While these items brighten our homes, they are collecting dust, grime, food crumbs, and stains.

 

We’re a professionally-trained fabric care business with the knowledge and equipment to help you care for your household items so you can enjoy them even longer. Here are some tips you can use to get the most out of home items that are such an important part of our daily lives.

 

Comforters
Comforters rarely become soiled as they rest atop the other blankets and coverings on a bed, but sooner or later they will acquire some kind of staining or collect enough dust to warrant a cleaning. Comforters left in direct sunlight can become discolored or faded due to the direct light on the dye. It is best to keep comforters and heirloom quilts out of direct light to prevent
damage.

 

We can process your comforters and quilts and get the dust and grime out of them safely. Many comforters will not fit into a home washer and dryer, and therefore won’t be cleaned properly.

 

Handmade quilts are especially susceptible to dye bleeding since the fabric components of the quilt may vary. We test each part of the quilt to ensure no bleeding will ruin it.

 

Blankets
Blankets are available in many fibers and construction types. These include wool, cotton, acrylic, polyester, and polyurethane. A blanket’s construction plays a direct role in its thermal qualities and should be cleaned in a way that will protect its ability to contain heat. We are skilled in the methods of cleaning blankets to preserve their heat retaining qualities and appearance.

 

Decorative Pillows
Upholstery fabrics used for furniture are usually used to cover decorative pillows. Occasionally, pillows are also made to match draperies or other home furnishings. Most of these items are not supposed to be cleaned unless the manufacturer recommends a procedure. This is a task best left to us as we can help you get them clean without destroying them. Ask us for help when you find your items may require cleaning.

 

Upholstery
The fabric covering for stuffed furniture and cushions is known as upholstery. Upholstery cannot readily be removed for cleaning, as the fabric is usually nailed onto the frame of the furniture. Furniture covers on cushions usually contain a zipper, but the zipper is there for the convenience of the manufacturer, not for cleaning purposes. Most manufacturers never expect the cover to be removed from the cushion during use of cleaning.

 

Upholstery is made from numerous fibers or fiber blends, and many include latex or similar coating on the reverse side. This coating gives the fabric extra body, stabilizes the weave, and prevents shallow seams from unraveling during use. Do not remove the stuffing from cushions for cleaning.

 

Draperies
Draperies are often left hanging for years before they are taken in for cleaning. Often, exposure to sunlight and changing temperatures lead to fabric damage in the drapes. In time, soil and dust in the room, as well as outside atmospheric dirt and gasses from industry, automobile, and construction, may soil the drapes. Many of these soils can be removed through careful cleaning practices.

 

Water stains are caused when moisture from condensation on the window, humidity or spilled liquids causes the soils to disperse, leaving a stained area.

 

Moisture may also be responsible for displacing drapery sizing. After the moisture evaporates, a ring or streak may be noticeable because any solvent-soluble soils will be removed. You may notice discoloration due to light combining with oxygen, which tears down certain chemicals in fibers.

 

Professional cleaners like us can get water stains out of drapes, but only if the drapes can withstand the process. Ask us about your drapes before you decide to have them cleaned.

 

Probably the main complaint we hear is that the drapes have yellowed in general or possibly yellowed more noticeably in certain areas of drapes. Most fibers have a natural tendency toward slow oxidation and yellowing both from aging and from atmospheric exposure. Any drapery material used to cover a window is exposed to both direct and indirect lighting. Some fabrics are treated with sizing or finishes to impart body. Some of these sizings oxidize and yellow with age. In some cases this yellowing is more pronounced on the leading edge or fold of the drape. This indicates a greater exposure to atmospheric gases, smoke fumes, and cooking oils.

 

Together, we can get the most out of your household items just by remembering they’re there. The best way to prevent excessive damage or fading is to rotate a few different sets of drapes, blankets or comforters periodically, or with the seasons. Keep furniture out of direct light to minimize fading. This will not only brighten the look of your home, but it will ensure that you get the most mileage out of your household items.

 

We appreciate the opportunity to make your clothes (and you!) look and feel their very best. We look forward to working with you to keep your wardrobe at its finest.

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March RICKstar – Employee of the Month!

Congratulations to Taylor for winning this month’s RICKstar! Pam works at our Jollyville Road location and exemplifies what it means to be a team player! She brings a smile to her customers (and us!) and always gives her best.

If you see Taylor at our Parmer Lane location make sure to give her a well deserved “Great Job!”

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January RickSTAR – Employee of the Month

Congratulations to Pam for winning this month’s RickSTAR! Pam works at our Jollyville Road location and exemplifies what it means to be a team player! She brings a smile to her customers (and us!) and always gives her best.

If you are a customer at our Jollyville location please give Pam a high-five for a much deserved award!

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