Category Archives: Blog

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Current Modified Schedule

*Top post will remain the most current*

combo safety glass

Dry Cleaning is effective in killing viruses on clothing (Click to Learn More)


8 Locations Now Have Extended Hours:

8400 Brodie Lane (Austin)
13011 Shops Parkway #200 (Bee Cave, TX)
3652 Bee Cave Rd. (West Lake Hills, TX)
500 W William Cannon (Austin)
11126 Jollyville Road (Austin)
5324 Cameron Road (Austin)
900 N. Austin Ave. (Georgetown, TX)
3810 Gattis School Road (Round Rock, TX)

 

Monday-Friday: 8 AM-6 PM
Saturday: 9 AM-4 PM
Sunday: Closed

 

All Other Locations (Not Listed Above) Open:

Monday-Friday: 9 AM-5 PM
Saturday: 10 AM-4 PM
Sunday: Closed

*Excludes 8 locations listed above with extended hours

*Curbside service is available in addition to our standard lobby service. Please call our store when you arrive and our staff can collect dropoffs or bring your clean order to your car.

 

Modified Turnaround Times:

-Dry clean and laundry orders from Monday, Tuesday, & Wednesday are ready Thursday by 3PM.
-Dry clean and laundry orders from Thursday, Friday, & Saturday are ready Monday by 3PM.

 

Gift Cards & Face Masks are now available for sale online.

 

Other Information

 

  1. Dry cleaners and laundry mats are considered an essential business and can remain open during the shelter-in-place ordinance.  Hours will also be available and posted on Google, our website, and on social media.
  2. Is it safe to clean my clothing at the cleaners? Yes! Dry cleaning is effective in killing viruses on clothing. We have also made several changes to the way we transact in-store to reduce contact. We’ve installed clear protection shields in all stores. Staff also will wear gloves and a mask at all times. Click here to learn more.
  3. Where can I find the most up-to-date information on my store? The newly modified hours are subject to change.  All updates will also be available and posted on Google, our website, and on our social media sites. 
  4. Do you offer pickup and delivery? Although Rick’s does not have a pick-up and delivery option, our sister company, Ian’s Cleaners, offers free pick up and delivery to your home. They offer full-service laundry, dry cleaning, and a wash/dry/fold option (replaces “at-home” laundry) for $1.99/lb.  In addition to reducing contact, it is an incredibly convenient service. Orders can be placed online 24/7.
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Dry Cleaning is Effective in Killing Viruses on Clothing

Is Laundry and Dry Cleaning Effective in Killing Viruses on Clothing?

 

 

Dry cleaners use specialized detergents and sanitizers that are effective at killing bacteria and viruses. The heat of the dry cycle also reaches appropriate temperatures to eliminate active threats. Commercial cleaning detergents and antimicrobial soaps are readily available as well as specialized products such as virucides. The World Health Organization believes the coronavirus can remain alive on surfaces for a few days, which makes laundry or dry cleaning a must-do!

 

-Bring on the heat! Our equipment is capable of reaching virus killing temperatures during the standard dry cleaning cycle. Please note: garments are individually checked prior to drying. If we feel they cannot withstand a dry cycle, we find an alternate way of cleaning them.

 

-We sanitize our machine and controls between loads. 

 

-After cleaning and pressing, every garment is enclosed in plastic for protection and cleanliness. Please recycle plastic bags in our store when you are done with them.

 

How to Keep Your Clothes Clean During Corona Virus / COVID-19 Outbreak

You do a lot of laundry at home! Given the current situation, we’d like to provide some additional best practice measures that will help your clothes stay clean and virus free.

 

-Wash your clothing after one use (or even after one 5-minute trip to the grocery store). This is a very important step to help reduce the risk of transferring the virus to other areas if it is on your clothing.

-Run laundry cycles in hot water if it won’t harm the garments in the machine. You know your clothing best. If hot water will harm specific items you can wash them at a cooler temperature cycle. Washing in very hot water (160 degrees) is the most effective.

-Dry Clothing with Heat! Caution: We do not recommend drying athletic wear or specialty garments. Always check the care label to see if drying your garment is safe.

 

Is it Safe to Clean My Clothing at a Dry Cleaners?

 

Yes!  Whether you are washing at home or visiting a dry cleaners, we encourage you to be adamant about cleaning your clothing! It is important to know that if clothing comes in contact with someone else’s clothing, any bacteria or virus present will be killed by the dry cleaning or laundry process. We’ve also taken additional measures in our store to keep everyone safer.

 

-Clear Protection Shields have been installed in our stores for the safety of our customers and staff. You can feel more comfortable knowing face to face contact has been eliminated.

-No Need to Sign Credit Card Slips.

 

-Counters, Doors, & Credit Card Machines are sanitized constantly throughout the day.

 

-All staff wears gloves and a mask.

 

-If you prefer to not come inside, simply call our store so we can serve you at your vehicle.

 

If You’re Looking for Home Delivery We Can Do That

 

Rick’s offers incredibly low prices at all 16 locations. However, if you are interested in pick up and delivery to your home or business, we have a solution for you! We’ve partnered with Ian’s Dry Cleaning & Laundry Delivery to provide you with free pickup and delivery! They are highly recommended, local, and offer high-quality work.

 

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Wash, Dry, and Fold Service

wash and fold laundry

 

How It Works:

1. Put your dirty laundry in any bag (no need to separate light and dark items). 
2. We wash, dry, and fold your items.
3. Items will be returned neatly packaged and folded in a clear bag.

 

Note: Comforters & Blankets are excluded from Wash, Dry, & Fold Pricing at $1.99/lb price and will be ticketed separately. Wash, Dry, Fold is a two-day turnaround.

The average American family does 8-10 loads of laundry per week!? A single load of laundry from start to finish takes an average of 1 hour 27 minutes. How much time could you gain back from outsourcing this chore?

We’re testing out our new Wash, Fold, Dry Service as an option to replace your every day at-home laundry needs. This service is perfect for t-shirts, socks, towels, etc. It includes washing, drying, and folding your items…just like you do at home.

 

Tip for a Quick Drop Off:

We sell red Rick’s Laundry Tote Bags in our store that are great to “drop-and-go” with your order. With a card on file and a laundry bag to leave with your order, you can pull up to our store, drop off the bag, and be on your way in less than 30 seconds.

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Curbside Service Pick Up & Drop Off

lobby open and curbside available

 

Curbside Service now available at all locations!
*Please note: Our lobby is also open and available for full walk-in service.

Would you like us to bring your order to your car? Simply give us a call. We can also collect drop-offs from your vehicle.

How it Works

 

If you do not wish to come inside:

 

  1. Call your Rick’s Location once you’ve arrived.
  2. Ask our staff for curbside assistance with your pick up or drop off.
  3. Pay at drop off.
    (Please note: we recommend placing your card on file with our staff to expedite the payment process for future transactions and reduce germs that can be passed by touching credit cards)
  4. Your Order will be delivered to/from your car.

 

Tips to Reduce Drop-off Time

 

  1. Have items ready inside of a bag to provide to our staff when they approach your vehicle. They will use this to transport items inside of our store and will return it after invoicing your clothing.
    1. Alternative Option: We sell red Rick’s Laundry Bags in our store for $5.99 that are great to “drop-and-go” with your order. With a card on file and a laundry bag to leave with your order you can pull up to our store, drop off the bag, and be on your way in less than 30 seconds.
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Meet Karon – RICKstar of the Month!


This month we’d like to celebrate Karon at our Brodie location for earning RICKstar for June! Karon’s heart belongs to Bulldogs so you may see her sporting her Bulldog pins on her uniform! She helps out at several locations and is a great team player, but normally you’ll find her at our Brodie Ln location. If you visit our Brodie store and want to tell her thank you, please click here to share your feedback!

 

 

 

 

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Meet Junelle – RICKstar of the Month!


This month we’d like to celebrate Junelle at our Jollyville location for earning RICKstar of the Month! It would have been kind of fun to award Junelle in June, but we couldn’t wait!  She brings a positive spark to our team and has a cool demeanor that exudes confidence at work. If you visit our Jollyville store and want to tell her thank you, please click here to share your feedback!

 

 

 

 

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Free Uniform Cleaning For Healthcare Workers & First Responders Through 4/17/2020

 

Thank you to KXAN’s special coverage on our free uniform cleaning promotion,  KVUE, and Austin Chronicle for your special coverage!

 

*This promotion has now ended. It was incredible seeing the joy it brought to our community to give back for their hard work and courageous efforts. Thank You to all of our first responders and healthcare workers!

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Meet Cynthia – RICKstar of the Month!


This month we’d like to celebrate Cynthia at our North Lamar location for earning RICKstar of the Month! Cynthia has been a part of our family for 4 years, and she is a joy to be around! She always gives it her all, and we are proud of the effort she continues to give. If you visit our North Lamar store, and want to tell her thank you, please click here to share your feedback!

 

 

 

 

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Meet Luis – RICKstar of the Month!

rickstar of the month january 2020
This month we’d like to celebrate Luis O. for earning RICKstar of the Month! He has been a part of our family for a few years, and has an important role in several stores! He first began at one location, and now is has worked at 13 of our 16 locations as an assistant manager and floater.  We are very appreciative of having him on our team, and he continues to exemplify what it means to be a team player!

 

 

 

 

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Thanks for Being Part of Our Story!

In 1987 we opened the doors to our first location on Burnet Road! We are proud to serve our community as a local business, and got a new mural to celebrate our journey of over 33 years in Austin! Thank you for being part of our story! We also want to highlight a talented local artist, Sarah Blankenship, for her skills in completing this work of art! See more of her work on Instagram @sarahjblankenship_art.

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Best Dry Cleaners in Georgetown

Best Cleaners Georgetown RicksVery proud of our great team in Georgetown for continuing to be a part of the Best of Georgetown winner’s circle! Congratulations to our manager, Rhonda, and her team!

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Best Dry Cleaners in Austin

Thank you Austin for voting Rick’s Cleaners the Best Dry Cleaners & Laundry for the 10th Time!

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Meet Cindy – RICKstar of the Month!

This month we’d like to celebrate Cindy at our South Lamar location for earning RICKstar of the Month! Cindy has been a part of our family for several years, and we are very lucky to get to work with her every day! She always brings positive vibes and is an overall great person to be around. If you visit our South Lamar store, and want to tell her thank you, please click here to share your feedback!

 

 

 

 

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Meet Alice – RICKstar of the Month!

This month we’d like to celebrate Alice at our Hill Country Galleria location for earning RICKstar of the Month! We’ve been fortunate to have Alice on our team for over 2 years, and she is as sweet as they come! Alice really deserves this award. She is always willing to help out and do whatever it takes!  If you visit our Hill Country Galleria store, and want to tell her thank you, please click here to share your feedback!

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Meet Marty – RICKstar of the Month!

This month we’d like to celebrate Marty at our Round Rock location for earning RICKstar of the Month! Marty first joined our team in Georgetown before being promoted to manager of our Round Rock location. She’s quickly becoming a customer favorite! If you visit our Round Rock store, and want to tell her thank you, please click here to share your feedback!

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