Shelter-In-Place Modified Schedule

*The top post of this page will remain the most current*

combo safety glass

Upcoming Hours Summary:

Wednesday 4/8/20 – All Stores Closed [Except 5324 Cameron Road – Open 9AM-3PM]

Thursday 4/9/20 – All Stores Closed [Except 5324 Cameron Road – Open 9AM-3PM]

Friday 4/10/20 – Select Stores (see below) Open 9AM-3PM
Saturday 4/11/20- Select Stores (see below) Open 10AM-2PM
Monday 4/13/20- Select Stores (see below) Open 9AM-3PM
Tuesday 4/14/20- Select Stores (see below) Open 9AM-3PM

Wednesday 4/15/20 – All Stores Closed [Except 5324 Cameron Road – Open 9AM-3PM]

Thursday 4/16/20 – All Stores Closed [Except 5324 Cameron Road – Open 9AM-3PM]

Friday 4/17/20 – Select Stores (see below) Open 9AM-3PM
Saturday 4/18/20- Select Stores (see below) Open 10AM-2PM

 

The schedule at our select OPEN locations is:

Monday, Tuesday, Friday: 9AM-3PM
Wednesday, Thursday: CLOSED [Except 5324 Cameron Road – Open 9AM-3PM] Saturday: 10AM-2PM
Sunday: Closed

 

TURNAROUND TIMES

-Beginning Friday 3/27/20 all dry clean and laundry orders from Friday and Saturday will be ready Monday
-Beginning Monday 3/30/20, all dry clean and laundry orders from Monday and Tuesday will be due Friday.

 

Locations Remaining OPEN During Shelter-In-Place:

11126 Jollyville Rd., Austin TX 78759 | 512-346-8845
7435 Burnet Rd., Austin TX 78757 | 512-454-7425
5324 Cameron Rd., Austin TX 78723 | 512-452-2200
500 W. William Cannon, Austin TX 78745 | 512-462-3868
8400 Brodie Lane, Austin TX 78745 | 512-291-1588
3652 Bee Cave Road, Austin TX 78746 | 512-327-6846
13011 Shops Parkway #200, Bee Cave TX 78738 | 512-263-1588
3810 Gattis School Road, Round Rock TX 78681 | 512-244-3733
900 N. Austin Ave, Georgetown TX 78626 | 512-930-0666

Locations Temporarily CLOSED During Shelter-In-Place:

13492 Research Blvd, Austin TX 78759
12218 Ranch Road 620 N, Austin TX 78750
4005 W. Parmer Ln, Austin TX 78717
3411 N. Lamar Blvd, Austin TX 78705
2614 S. Lamar Blvd, Austin TX 78704
110 N. IH 35, Round Rock TX 78681
850 N. Bell Blvd, Cedar Park TX 78613

 

*These locations will be temporarily closed during the shelter-in-place mandate and monitored regularly for future re-open date.

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Here we have listed original content from our email distributed on 3/24/20

We have several schedule related items to cover and will list them below to make them as clear as possible.

  1. We are OPEN at all locations Wed. 3/25 from 9:00 AM – 3:00 PM for pickups and drop offs. 
  2. We will remain OPEN throughout the ordinance at select locations with modified store hours. Select locations (top of post) will be open Monday, Tuesday, and Friday from 9:00 AM-3:00 PM, and Saturday from 10:00 am-2:00 pm. We will be closed on Wednesdays, Thursdays, and Sundays until the shelter-in-place is lifted.  
  3. Are you closing down permanently? No! No stores are permanently closing. All adjustments to our hours and locations are temporary. Reduced hours and locations will appropriately serve the short-term changes we have all been affected by.
  4. Dry cleaners and laundry mats are considered an essential business according to the shelter-in-place ordinance.  Hours will also be available and posted on Google, our website, and on social media.
  5. Where can I find the most up-to-date information on my store? The newly modified hours are subject to change.  All updates will also be available and posted on Google, our website, and on our social media sites. 
  6. How do I pick up my clothes if my store is temporarily closed? Please make every attempt to pick them up on Wednesday, March 25th, between 9:00 AM-3:00 PM. Items not picked up will be safely held in that location until the shelter-in-place is lifted. In the event of an emergency, please contact us here.  Please keep in mind that these methods of contact will be monitored on a limited basis, and there may be a delayed response. We will do our absolute best to accommodate you.
  7. Do you offer pickup and delivery? Although Rick’s does not have a pick up and delivery option, our sister company, Ian’s Cleaners, offers free pick up and delivery to your home. They offer full service laundry, dry cleaning, and a wash/dry/fold option (replaces “at-home” laundry) for $1.99/lb.  In addition to reducing contact, it is an incredibly convenient service. Orders can be placed online 24/7.
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